I've been making things easier to use and understand for 15 years. 5 of those have been writing and crafting content.
I've worked in a range of industries including government, design systems, retail, healthcare, arts and culture, and higher education.
I've also worked in a number of roles including User Experience Designer, Product Owner, and Front-End Developer.
I have a T-shaped skillset, with a depth in design but a broad knowledge in technical and product areas
I develop close partnerships with UX design, engineering and research teams
I thrive in a multi-functional team, but also comfortable working independently and proactively
I use storytelling and plain language to make complex things easy to understandÂ
I create well structured content and information architecture based on evidence and user needs
I collaborate to build prototypes and learn from them as quickly as possible
Figma and FigJam (I've also created a training course on Figma for Content Designers)
Government Prototyping Kit (including GIT and terminal)
Whitehall Publisher
Google Suite
Microsoft Office
Mural, Miro, Lucidspark
Jira and Confluence